Basic information
By using our services or visiting our website, you agree to the following terms and conditions:
1. Data security:
Please refer to our security policy.
2. Communication with you:
Each time you use our services, we may send you an email, SMS or call you to confirm your order and discuss any issues related to the goods or services. When you use our services, we agree that you have freely given your consent to the processing of your personal data (hereinafter referred to as consent). You have given your consent to the processing of data to the extent, in the manner and to the extent specified below. Your consent is not in writing only because compliance with formal requirements is not possible due to the specific nature of the data processing. We reserve the right to send you e-mails from time to time with information about our products and services, as well as news that we consider important. You have the right to prohibit the processing of your data at any time, free of charge and without justification, by following the instructions provided in the relevant messages or by contacting our employee whose contact details are provided below.
For quality control purposes, we record telephone conversations involving our employees. This is necessary to ensure that we can provide you with the best possible service and to enable us to review our service.
We may use your personal information to send you service-related advertising by email, SMS or telephone that we believe may be of interest to you. You have the right to opt out of receiving such information at any time, free of charge and without justification, by following the instructions provided in the relevant messages or by contacting our staff member whose contact details are provided below.
3. Shared information:
The information collected on this website belongs solely to us. We do not sell, rent or otherwise disclose your personal information to third parties without your consent, except in the following cases:
– We disclose your personal information to an authorized third party only as required by law.
– We may engage other companies to provide services to us, such as credit card processing. These companies have access to your personal information only to the extent necessary to perform their tasks and only for the intended purpose. These companies are bound by confidentiality agreements that prohibit them from disclosing any information for other purposes.
– We may transfer our customer database, including personal information, to third parties who take over our business or website services or control in the event of a merger, acquisition, reorganization or other legal event.
4. Links:
Our website contains links to other websites. Please note that we are not responsible for the privacy practices of other websites, so when you visit a website that collects personal information, we recommend that you read its privacy policy.
5. Cookies:
A cookie is a small text file that we store on your hard drive with the help of the browser you use to visit our website. They allow our system to recognize you on your next visit, thereby improving the services we offer you. Cookies may also be used to collect information about the most popular pages on our website. This information may be used to improve the content of our website and make it easier to use. If you wish to refuse our cookies, you must configure your browser accordingly.
6. Deletion of your personal information:
We cannot delete an account containing your personal information for 6 years after your last communication with us (this may be a commercial transaction or other communication with our consultant or via the website). This is because we may need to access historical data
7. Questions:
If you have any questions about this privacy policy or the use of your personal information, or if you wish to stop us from using your information, please email us at darzciems@findglass.lv.
8. Changes to this policy:
If we decide to change this privacy policy, we will post the changes on this page so that you are always aware of what information we collect, how we use it and under what conditions we disclose it to others.
